Family Suite
- 1 King-size bed
- Shower
- Heating
Hotel · Queenstown · Otago
Sherwood Queenstown
A characterful lakeside hotel with a focus on sustainability, homegrown dining, and easy access to Queenstown's outdoor pursuits.
- Free private parking on site
- Lake and mountain views from many rooms
- On-site restaurant, bar, sauna and massage
7.9
Very good
2800 reviews
Booking.com 7.9 · 2800 reviews
About
Sherwood Queenstown
Sherwood Queenstown sits in Goldfield Heights, a 10-minute drive from Queenstown Hill Summit and close to the airport. The 78-room hotel is built around a commitment to the environment, with a food garden, energy-efficient steps, and a relaxed, characterful atmosphere. Guests consistently rate the facilities highly (9.8) and mention the quality of the breakfasts, which feature homegrown and homemade produce.
Rooms range from Standard options to Suites and Family Suites, many with lake or mountain views. The hotel offers a restaurant, bar and lounge, a snack bar, and picnic areas, plus a sauna, massage services, and a business centre. Ski storage, bike hire, and luggage storage make it practical for both winter and summer activities. Check-in runs from 15:00 to 23:30, and check-out is between 07:00 and 10:00.
- No smoking on site
- Wi-Fi
- Parking
- Express check-in/ -out
- Concierge desk
- No pets allowed
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Outstanding facilities — Guests rate the facilities at 9.8, and the hotel offers a sauna, massage, restaurant, bar, business centre, and EV charging.
- High staff ratings — Staff score 8.8, with reviewers repeatedly praising the friendly, attentive team and the manager.
- Great views and location — Many rooms look out over the lake or mountains, and the hotel is close to the airport and a bus stop for the ski fields.
- Free parking on site — Private parking is free, and guests appreciate the convenience of off-street parking near the accommodation.
- Sustainable and homegrown dining — The hotel runs a food garden and serves homegrown, homemade produce at breakfast, which reviewers loved.
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Worth weighing
4 to weigh- Basic rooms — Some guests found the rooms fairly basic, though comfortable, particularly at the standard level.
- Check-out is early — Check-out is between 07:00 and 10:00, which may be tight for those wanting a leisurely morning.
- No pets allowed — The hotel does not permit pets, which may affect travellers wanting to bring their animal companions.
- Limited check-in window — Check-in is from 15:00 to 23:30, so arrivals after 23:30 may need to make arrangements.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard King Room
- 1 King-size bed
- Shower
- Heating
Sherwood Suite Mountain View
- 1 King-size bed
- Shower
- Heating
Sherwood Suite
- 1 King-size bed
- Shower
- Heating
Lodge Queen Triple Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
Lodge Queen Room
- 1 King-size bed
- Shower
- Heating
- Bathtub
Standard King Mountain View
- 1 King-size bed
- Shower
- Heating
Premium Two Bedroom Apartment Lake View
- 3 Single beds
- Shower
- Heating
- Bathtub
Premium King Room Lake View
- 1 King-size bed
- Shower
- Heating
Standard Twin Room
- 2 Single beds
- Shower
- Heating
Standard Queen Room Mountain View
- 1 King-size bed
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/Lounge
- Snack bar
- Picnic area/Tables
- Packed lunches
- Special diet menus
- Coffee shop
Wellness & Leisure
- Sauna
- Massage
- Yoga class
- Garden area
- Live entertainment
Services & Practical
- Free parking
- EV charging station
- Ski storage
- Luggage storage
- Laundry
- Dry cleaning
- Business centre
- Meeting/Banquet facilities
Family & Activities
- Skiing
- Hiking
- Cycling
- Golf course
- Table tennis
- Board games
- Game room
- Children's menu
- Babysitting/Child services
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.9/10 from 2,800 reviews
Booking.com · 7.9 · 2800 reviews
7.9Verified guest“We had three great nights enjoying the lovely views from our lake view room and the breakfast was the best I've ever had. The relaxed atmosphere and friendly staff were a highlight. I really enjoyed walking through the food garden – you can't beat fresh produce.”
7.9Verified guest“The hotel's commitment to the environment stood out, along with its close proximity to the airport and to Queenstown city.”
7.9Verified guest“An amazing hotel in a great location – close enough to walk to everything.”
7.9Verified guest“The beautiful lake views from our room made our anniversary stay extra special.”
7.9Verified guest“The hotel has everything you need – restaurant, bar, spa, sauna, and a laundry room. The rooms are fairly basic but comfortable. The price was excellent, so I would definitely stay here again.”
7.9Verified guest“A characterful hotel with helpful service. Great breakfasts with a lovely view over the bay, using homegrown and homemade fresh products. The staff were fabulous. It was a chilled-out base for our trip.”
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Getting around: The hotel is a short drive from Queenstown city centre and the airport. A bus stop nearby connects to the ski fields.
Outdoor activities: Hiking, cycling, skiing, and golf are all listed among the hotel's amenities, making it a good base for active stays.
554 Frankton Road, Goldfield Heights, Queenstown, Otago, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:30
- Check-out
- By 07:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 72 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:30, and check-out is from 07:00 to 10:00.
Is parking available at Sherwood Queenstown?
Yes, free private parking is available on site.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel have a restaurant?
Yes, there is a restaurant, a bar/lounge, and a snack bar. A food garden supplies fresh produce for the kitchen.
What amenities are available for families?
The hotel offers family suites, cots, babysitting/child services, a children's menu, board games, and a game room.
Is there an airport shuttle?
The hotel does not list an airport shuttle, but it is close to the airport.
The bottom line
A solid 4-star choice for those who value character, sustainability, and views over luxury. The high facilities score and glowing staff reviews make up for the basic rooms, and the free parking and bus stop access are practical bonuses.
7.9Based on 2,800 reviews and a rating of 7.9
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